Please share your experiences with us by searching for "The Leather Shop Norwich, UK" on Google. Thankyou.
What our customers say
Toby Challans - January 2021
I ordered a Jacket which needed considerable alterations so it would fit me.
Moss was very helpfull all the way through the process with great attention to detail and communication.
I'm very happy with the result, the jacket fitted perfectly which was important as I wanted to avoid sending it back for adjustments from where I live in Sweden.
Right first time!
I'll be placing another order for another jacket in a different style very soon.
Brian Pennington - January 2021
Delighted with the leather jacket which I have just bought.Superb quality.First class personal service from Mr Moss.Nothing too much trouble.I would recommend this company and its products to anyone.Plus if you can't find exactly what you want you can ring him up.Not many places on line where you can do that.
Josie S – January 2021
Ordered a custom made leather jacket for my daughter, to replicate a style she liked but that wasn't in the range. Even during lockdown, Moss was very helpful and was able to make it exactly to our specifications. She is thrilled with the result! Would highly recommend this shop!
Alfie Flowers – January 2021
Went in just before Christmas and found a lovely sheepskin coat, unfortunately they didn't have the right size in store at the time but they took my number and ordered the coat for me, they kept in contact and made sure to update me when the coat was ready to pick up. I was unable to pick the coat up due to the shop closing and me being at work all day, they then very kindly offered to personally deliver the coat after hours for me, which I was blown away by. The service at the leather shop is unparalleled and I am beyond delighted with the coat. Thanks guys!
Paula Knight – December 2020
Bought my 2nd leather jacket from this shop today, well actually I ordered it yesterday and a very nice man dropped it off this evening! My first jacket I bought from here a few years ago and has no issues other than my dog ripped it! The chap who dropped off my new coat had a look and is going to repair that as well. I cannot recommend this shop enough the jackets are excellent quality and stand the test of time (so long as you keep you dog away from it) and the staff are by far the most helpful I have ever come across nothing is too much even a next day home delivery! Thank you all love my new coat already.
Kiehan Hazell – December 2020
Absolutely brilliant service. Can't rate these guys highly enough.
Alice Leveroni – November 2020
Good range and quality of jackets with excellent customer service.
Bernadette Marchant – October 2020
Never have I received such good service. The jacket I originally ordered was not available but Moss suggested an alternative and sent photos so I could see it in detail. I went a head with the changed order (yesterday) and today Moss hand delivered the jacket - in fact brought two so I could try for size. Unbelievable and such a lovely chap. The quality of the jacket is fab, the size perfect, the colour exactly what I wanted - I honestly could not have asked for more! I am so pleased with the whole experience and can not recommend this highly enough. Thank you so much. You have made me very happy!
Edith Morgan – October 2020
Had to drop you a line to say how much I love my made to measure jacket. It is super, the fit is perfect, the leather is soft and the workmanship is excellent. I cannot fault it and am delighted.
Thank you so much.
Nick Taylor – September 2020
Fantastic service. Made a top quality 3/4 coat for me from scratch. Moss was totally professional always phoned to let me know how things where going.
Would highly recommend for the bigger person.
Marek Romanczyk – September 2020
Thank you very much I am happy with the jackets perfect.
Sam Peach – July 2020
Dealt with Cara today, very friendly lady with good advice where needed. Great looking shop with lots of variety and quality jackets. Thanks!
Marc Ripley - July 2020
"Men's Black Cow Hide Leather Biker Jacket With Diamond Stitch Shoulder Detail" - Ordered from Sydney Australia, fast delivery ( less than a week from UK to OZ) and I love the jacket! ! Thank you
Glyncep Price - January 2020
Very good staff, and service.
Kerri Larkin - December 2019
Brought online . Very nice jacket speedy delivery. Fits like a glove.
Jean Moore - October 2019
The jacket I liked was not available in the size or colour I liked. Totally shocked when they said they would make it for me. Picked it up today. Well chuffed. Service absolutely brilliant. Would definitely recommend.
Robert Clark - August 2019
Purchased online and shipped all the way to America. Love this purchase; the quality is excellent, the price was better than anything I could find in stores stateside and the product arrived quickly without hassle. I would recommend these guys anytime. Very pleased with the product and service.
Sarah Burzio - August 2019
Excellent customer service, leather jacket is top quality and value for money. The owner Moss had the jacket delivered to us as we could not get to his shop to collect our self.
Victoria Ross - July 2019
Great service, second time buying and love my purchases. Great products. Knew what he was talking about & very personal service.
Henry Hunter - June 2019
Just received my jacket and I love it, very good craftsmanship, was not sure about size when ordering but very nice man rang me and he got it perfect, only problem I had was making my mind up as they have so many beautiful jackets to pick from, would recommend to everyone.
Austin Kemp - May 2019
The quality of leather was excellent there and ultimate fitting of leather blazers. Impressive collection of men's leather blazers.
Justine Martin - May 2019
I’m very happy with their service. The collection of leather jackets was ultimate there.
Alec Komashchenko - March 2019
Great customer service and amazing quality of the jacket. My jacket has been altered to my measurements.
Lynne Burke - February 2019
I purchased the Nora flying jacket online as I live in Spain, I ordered the wrong size and had to return it (my fault). A nice man called me and discussed what size I needed, I also asked for a slight alteration which he said was no problem. I received the jacket which fit perfectly and is of very good quality, it's absolutely beautiful. I am very pleased with the service I received and they were very helpful. I highly recommend this company and would buy from them again.
Dave Barbierato - February 2019
We just happened to be in the Mall in Norwich and cruised into the shop for a nosey with no intention of buying. Taking into consideration that I have always wanted a long leather coat. Saw this beautiful coat in the leather shop and fell in love with it. My partner found a beautiful blue jacket. Spoke to Moss and deal done. Although we were off back to New Zealand within a few days. Deal done and now we have 2 very special costs. Thanks to Moss at The Leather Shop.
Gemma Hudson - February 2019
Wow ! Just picked up my new leather jacket from the leather shop, cannot thank them enough for the fantastic service. All the staff were so helpful and accommodating and nothing was too much trouble! I fell in love with a jacket in the store but I'm an odd shape and I needed it adjusting for me. The man who does the alterations was fab, explaining what would need to be done and the cost involved (which was very reasonable) . The wait was good and I was notified throughout the process. Thank you the leather shop! I will be back soon for a jacket for my daughter . And probably my husband!
John Eccleston – January 2019
Excellent customer service. Had the jacket I wanted modified to be shorter and pockets adjusted, nothing was too much trouble for them. Unfortunately, the jacket had some damage when it arrived, possibly from the postal service handling but this was sorted free of charge after I got back from holiday (took the jacket with me). I love my jacket. Thanks Leather Shop.
LouLou Petite - January 2018
Very friendly and helpful! Would highly recommend! Such gorgeous, well made jackets plus more! I love that I can have my jackets tailored to fit me perfectly! Definitely worth popping in!