Refund policy
Your Right To Cancel
You have the right to cancel your order within fourteen days of delivery and return the goods supplied to us for for a refund of the price of the goods. You must notify us in writing during this period of your intention to cancel by letter/email/telephone call to:
The Leather Shop
42 Castle Quarter,
Norwich
NR1 3DD
U.K.
Tel:+44(0)1603 615442
Lines open 10am - 5pm (UK Time)
Mondays to Sunday
Any goods supplied must be returned to address above at your own expense within the seven days of your notice to cancel (except european and international orders) . Providing the goods are returned in their original condition which denotes not worn, soiled, smelling of odours and complete with all labels intact you will receive a refund for the price of the goods within 7 days of giving us your notice to cancel by the same method of payment that was chosen by you in your original purchase.
Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning the goods. We recommend that you use Special Delivery ( or another signed for service), as proof of shipping is not proof of receipt. If, however, the goods are faulty then the postage costs will be refunded.
You have the right to cancel your order within fourteen days of delivery and return the goods supplied to us for for a refund of the price of the goods. You must notify us in writing during this period of your intention to cancel by letter/email/telephone call to:
The Leather Shop
42 Castle Quarter,
Norwich
NR1 3DD
U.K.
Tel:+44(0)1603 615442
Lines open 10am - 5pm (UK Time)
Mondays to Sunday
Any goods supplied must be returned to address above at your own expense within the seven days of your notice to cancel (except european and international orders) . Providing the goods are returned in their original condition which denotes not worn, soiled, smelling of odours and complete with all labels intact you will receive a refund for the price of the goods within 7 days of giving us your notice to cancel by the same method of payment that was chosen by you in your original purchase.
Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning the goods. We recommend that you use Special Delivery ( or another signed for service), as proof of shipping is not proof of receipt. If, however, the goods are faulty then the postage costs will be refunded.
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